FREE GROUND SHIPPING IN THE CONTIGUOUS U.S. FOR ORDERS OVER $30. FLAT $5 SHIPPING FEE FOR ORDERS BELOW $30.

NOLEO Subscription FAQs

Can I modify the products I receive on my subscription?

You may change your current subscription at any time. To do so, follow these three steps:

Step 1: Head over to the Subscriptions section of your account dashboard.

Step 2: Choose the item you would like to change.

- To modify the subscription of a product, click on "Edit"
- To cancel the subscription of a product, click on "Cancel"
- To add a new product to the subscription, click on "Add Product"

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Step 3: Double-check and then confirm the change you’re making to the subscription with the “Save Subscription Changes.”

 

Can I modify other delivery parameters?

Step 1: Head over to the Subscriptions section of your account dashboard.

Step 2: Choose the item you would like to change and click on "Edit".

Step 3: Choose the parameter you would like to modify and click on "Change" (eg: "Change Product Quantity").

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Can I pause my subscription?

Going on vacation? Too much NOLEO at home and need to hit pause? Just want to take a break? No need to cancel. It’s easy to skip one or more shipments.

3 steps…

Step 1: If you haven’t already, log in to your account.

Step 2: Head over to the Subscriptions section of your account dashboard and click the ‘Edit’ button. You can also skip a specific delivery date by clicking on the "Delivery Schedule" section of your dashboard. 

Step 3:  The choice is yours:

  • Skip Next Shipment: Skip just your next scheduled shipment
  • Pause my subscription until…: Pause your subscription by choosing a date on which you want it to automatically resume

And voila! The subscription is now paused and will automatically resume on the date indicated!

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